Support

We're here to help you get the most out of CTXDB

Contact Support

Email Support

Get help with technical issues, billing questions, or general inquiries.

support@ctxdb.ai

Frequently Asked Questions

How do I get started with CTXDB?

Sign up for an account, choose a subscription plan that fits your needs, and start accessing our enriched company database immediately. No setup required!

What data sources do you use?

We collect and enrich data from publicly available company websites, business directories, and other legitimate public sources. All data is processed and structured for easy access.

How accurate is the data?

We use automated systems to continuously update our database from public sources. While we strive for accuracy, we recommend verifying critical information independently for business decisions.

Can I export the data?

Yes! Depending on your subscription plan, you can export company data in various formats including CSV, JSON, and through our API endpoints.

Is there an API available?

API access is available for higher-tier plans. Contact our support team to discuss API integration options and documentation.

How do I cancel my subscription?

You can cancel anytime through your account dashboard or by contacting support. Check our cancellation policy for details on refunds and effective dates.

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please reach out to us at support@ctxdb.ai with the subject "Feature Request". We consider all suggestions and prioritize based on user feedback.

Additional Resources

For more information about CTXDB, please review: